Office Manager

Job Description:

North-Charleston based growing Real Estate team is seeking a personable, experienced and dedicated Operations/Office Manager to join us. The ideal candidate is a “go-getter” who will be a key person to help grow our team, track accountability and keep things running seamlessly. We are a very small team, so the ability to work well as part of a small group environment with a direct and friendly communication style is important to us.

The perfect candidate enjoys being given responsibility in a casual, yet demanding environment. As a key support person, the Operations/Office Manager will proactively take administrative tasks from agents, allowing them to focus on sales and lead generation activities. A “can-do,” positive and supportive attitude, together with initiative and resourcefulness are essential.

The Operations/Office Manager will have proven experience managing multiple projects and interacting with people from diverse backgrounds, staying on top of the details and following instructions.

Job Responsibilities:

How you’ll impact our business and clients:

  • Communicate with Realtors, our closing coordinator, vendors and clients, verifying that every interaction that requires follow up is completed and every touch is positive
  • Supervise marketing programs and development of marketing materials
  • Become the time/calendar keeper and accountability manager for the team, so strong communication skills and organizational ability are a must
  • Manage lead generation, marketing systems and databases
  • Write Operations Manual for the team
  • Manage listing back office: Input into MLS, coordinate pictures, virtual tours, signs, lockboxes, and tradespeople
  • Produce weekly listing marketing reports for sellers to help maintain focus on the growth of our business
  • Other office management duties, with a focus on running a smooth sales organization providing a “legendary” customer service experience

Requirements:

  • High school graduate a must, Bachelor’s/Graduate degree strongly preferred
  • 3+ years office management/admin experience
  • Exceptional organizational, systems and project management abilities
  • Ability to focus on tasks and handle multiple projects at once
  • Accurate and attentive to detail
  • Proficient in office productivity software, social media and Internet skills
  • Excellent written, oral and verbal communication skills
  • Exceptional organizational, systems and project management abilities
  • Service-based, “can-do” attitude, positive and resourceful problem-solver
  • Proven ability to succeed and show initiative
  • Concerned and committed about “doing things the right way” the first time
  • Excellent people management/interaction skills
  • Ability to focus on tasks and handle multiple projects at once, calm under pressure
  • Outstanding time management skills
  • Passion for learning and self-development

Additional Preferred Qualifications:

  • SC real estate license
  • Experience in property management, office management or senior administrative assistant roles

Interested in applying?

Please include a cover letter with your resume, with these headings:

To: Mike Ferrer, CCIM, MCR

From: {your_name}

In your cover letter (of no more than 500 words) please explain why you are interested in the position and what value you believe you would bring to the team.

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Listing Specialist/Agent

Job Description:

Are you a natural networker gifted with the art of persuasion? We are looking for a strong relationship builder with high energy and a great work ethic, who isn’t afraid of the high demands of real estate sales. Selling a home is personal and emotional, so the agent must not only be proactive, but also have good interpersonal skills.

Responsibilities

  • Prospect and conduct lead generation activities for new listing appointments.
  • Have a proactive networking mindset to build and maintain business relationships with a number of people
  • Quickly respond to online seller leads, and follow up to convert into listing appointments
  • Manage all leads in contact database system, set and complete tasks in the system, and track all client communications.
  • Prepare and analyze Comparative Market Analysis (CMA) before all listing presentation appointments.
  • Conduct all listing appointments and convert appointments to listing agreements.
  • Communicate with team members, clients, and all other parties to ensure clients’ needs are met.
  • Answer questions and educate clients about the real estate market, the transaction process, contracts, and terms of sale.
  • Present and negotiate all offers to purchase with clients and the agents representing prospective buyers.

Requirements:

  • Must have an active real estate license
  • Must be attentive, detail-oriented, hardworking
  • Excellent interpersonal and communication skills, strong sales mentality, and negotiating ability.
  • Candidates must be organized, resourceful, detail-oriented, with a friendly focus on customer service.
  • Proficient with technology such as Microsoft Office and Google Apps, and ability to quickly learn new systems.

Interested in applying?  Email your cover letter and resume to info@rockcreekcre.com.

Property Manager

Job Responsibilities:

Maintains property rentals by advertising and filling vacancies; negotiating and enforcing leases; maintaining and securing premises.

  • Establishes rental rate by surveying local rental rates; calculating overhead costs, depreciation, taxes, and profit goals.
  • Attracts tenants by advertising vacancies; obtaining referrals from current tenants; explaining advantages of location and services; showing units.
  • Contracts with tenants by negotiating leases; collecting security deposit.
  • Accomplishes financial objectives by collecting rents; paying bills; forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective action.
  • Maintains property by investigating and resolving tenant complaints; enforcing rules of occupancy; inspecting vacant units and completing repairs; planning renovations; contracting with landscaping and snow removal services
  • Maintains building systems by contracting for maintenance services; supervising repairs.
  • Secures property by contracting with security patrol service; installing and maintaining security devices; establishing and enforcing precautionary policies and procedures; responding to emergencies.
  • Enforces occupancy policies and procedures by confronting violators.
  • Prepares reports by collecting, analyzing, and summarizing data and trends.
  • Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
  • Accomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Skills and Qualifications:

  • Motivation for Sales
  • Meeting Sales Goals
  • Negotiation
  • Selling to Customer Needs
  • Territory Management
  • Closing Skills
  • Prospecting Skills
  • Professionalism
  • Internal Communications
  • Listening
  • Communication Processes

Interested in applying?

Please include a cover letter with your resume, with these headings:

To: Mike Ferrer, CCIM, MCR

From: {your_name}

In your cover letter (of no more than 500 words) please explain why you are interested in the position and what value you believe you would bring to the team.

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We are always looking for talented people to join our team.  If you are interested in joining Rock Creek Real Estate Advisors, LLC, please email your cover letter and resume to info@rockcreekcre.com.

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